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How to Dispute E-ZPass Violation Charges

The E-ZPass system was one of the most prominent electronic toll-collection systems thirty years ago. However, not everything is perfect.

Many drivers are accused of toll evasion charges even if they did not commit such actions. 

If you received a Notice of Toll Evasion in your mail and think this is a mistake, you can dispute the charges.

Whenever the system detects you have not paid for the toll, you will receive a Notice of Toll Evasion after two weeks approximately.

The easy path is to pay for the fine upfront. Still, in some cases, these fines can be costly, and not everyone has the accessibility to pay for them.

The other option is disputing the charges. To do this, you must fill the “Contest of Notice” you will find on the “Notice of Toll Evasion” letter you received in your mail.

You need to do this within the first thirty days after the toll violation notice has been mailed to you.

What happens after I file my E-ZPass dispute?

The E-ZPass authorities will start an investigation. They will try to scrutinize the facts and circumstances surrounding your case, and the investigation results will be delivered to you via mail once it is finished. 

Still, if you are not satisfied with the results provided, it is possible to request an “administrative review.” However, this can only be requested within the first sixty days after the initial results were mailed to you.

If the new outcomes still don’t convince you, it is possible to request an appeal, but the case will be taken to the municipal court. The laws and procedures will vary depending on the state.

Is this your first violation? There are options.

First-time offenders have better opportunities to have their cases dismissed. This is what happens in most cases.

If this is your first offense, you need to contact the Violation Processing Center or the Customer Service Center of your state and let them know about your case.

If they approve your request, you will only have to pay for the toll, and no other charges will be applied.

Is it possible to see the details of my E-ZPass violation?

Yes, it is possible. For example, the New Jersey E-ZPass website allows you to see all the details surrounding your toll violation case if you enter the correspondent violation number and your license tag number on this website.

On this same website, filing a dispute is even easier. It is as easy as following the above steps and clicking on the “view violation” tab.

You will then see that the system will give you an option to pay for the violation or submit a dispute. Again, you can choose the option that adjusts better to your circumstances.

Still, remember that every state’s procedures, laws, and rules are different. Please contact the respective authorities from your area of residence for more information.