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How to Pay Tolls in Indiana?

Paying tolls in Indiana can seem like a daunting task for those who are unfamiliar with the process. However, with some knowledge and preparation, paying tolls in Indiana can be a simple process. In this article, we will cover everything you need to know about how to pay tolls in Indiana, including the different options available to you, how to set up an account, and what to do if you accidentally forget to pay a toll.

Table of Contents

Understanding Indiana’s Toll Road System

Indiana has a toll road network operated by the Indiana Toll Road Concession Company (ITRCC). These toll roads include the Indiana Toll Road, the East-West Toll Road, and the Chicago Skyway. These roads are used by millions of drivers each year and are an essential part of the state’s transportation infrastructure.

The tolls on these roads are collected electronically, so you do not need to stop and pay at a booth. Instead, tolls are collected using a system called E-ZPass. E-ZPass is an electronic toll collection system that uses sensors and RFID (radio-frequency identification) technology to detect when a vehicle passes through a toll plaza automatically. When a vehicle with an E-ZPass account passes through a toll plaza, the toll is automatically deducted from the account. If a vehicle does not have an E-ZPass account, the toll is automatically charged to the vehicle’s license plate using a system called License Plate Toll (LPT).

Setting Up an E-ZPass Account

If you plan on using the toll roads in Indiana frequently, setting up an E-ZPass account is a good idea. Setting up an account is easy and can be done online or by contacting the ITRCC directly. To set up an account, you must provide your personal, vehicle, and payment information.

Once your account is set up, you need an E-ZPass transponder. The transponder is a small device mounted inside your vehicle’s windshield. The transponder communicates with the toll road sensors and automatically deducts the toll from your account. You can get an E-ZPass transponder for free by contacting the ITRCC or visiting one of the E-ZPass Customer Service Centers throughout the state.

Paying Tolls Without an E-ZPass Account

If you do not have an E-ZPass account, you can still use the toll roads in Indiana. However, you will be charged using the License Plate Toll (LPT) system. With LPT, the toll is automatically charged to the vehicle’s license plate using a system of cameras and sensors. If you are using a rental car or a vehicle that does not belong to you, it is important to ensure that the vehicle owner has an E-ZPass account or has opted-in to the LPT system.

You will receive a bill in the mail if you are charged using the LPT system. The bill will include the toll amount and any applicable fees. You can pay the bill online, by phone, or by mail. It is important to pay the bill promptly, as failure can result in additional fees and possibly even legal action.

What to Do if You Forget to Pay a Toll in Indiana?

If you accidentally forget to pay a toll, don’t panic. The ITRCC has a system to help you pay the toll and avoid additional fees or legal action. If you forget to pay a toll, you will receive a Violation Notice in the mail. This notice will include the toll amount and any applicable fees.

If you receive a Violation Notice, you should pay the toll and fees as soon as possible to avoid additional fees or legal action. You can pay the toll and fees online, by phone, or by mail. It is important to pay the toll and fees promptly, as failure can result in additional fees and possibly even legal action.

If you believe you have received a Violation Notice in error, you can contest the notice by contacting the ITRCC. You will need to provide evidence to support your claims, such as a receipt showing that you paid the toll or a valid reason for not paying the toll. The ITRCC will waive the toll and fees if your claim is approved.

Tips for Paying Tolls in Indiana

Here are some tips to help you pay tolls in Indiana smoothly and avoid any issues:

  1. Set up an E-ZPass account: Setting up an E-ZPass account is the easiest and most convenient way to pay tolls in Indiana. With an E-ZPass account, you don’t have to worry about stopping to pay at a booth or receiving a bill in the mail.
  2. Make sure your transponder is mounted correctly: If you have an E-ZPass transponder, it is appropriately mounted to the inside of your vehicle’s windshield. If the transponder is not mounted correctly, it may not be detected by the toll road sensors, and you may be charged using the LPT system.
  3. Keep your account information up-to-date: It is crucial to keep your account information up-to-date, including your personal information, vehicle information, and payment information. If your account information is not up-to-date, you may not be able to use your E-ZPass or receive a Violation Notice.
  4. Pay your tolls and fees promptly: If you receive a Violation Notice or a bill in the mail, make sure to pay the toll and fees promptly to avoid additional fees or legal action.
  5. Know your options: If you forget to pay a toll or receive a Violation Notice in error, don’t panic. There are options available to you to help resolve the issue and avoid any additional fees or legal action.

By following these tips and understanding the toll road system in Indiana, you can quickly and smoothly pay tolls in the state. With some knowledge and preparation, paying tolls in Indiana can be a straightforward process.

Additional Options for Paying Tolls in Indiana

In addition to setting up an E-ZPass account and paying tolls using the License Plate Toll system, there are a few other options available to you for paying tolls in Indiana. These options include:

  1. Pay by Plate: Pay by Plate is a new payment option that allows you to pay your tolls online or by phone using your license plate number and credit card. This option is available for both E-ZPass and LPT tolls and is a convenient way to pay if you do not have an E-ZPass account or forgot to pay a toll.
  2. One-Time Payment: If you are only planning on using the toll roads in Indiana a few times, you can opt for a One-Time Payment. With this option, you can pay for your tolls online or by phone using your credit card. You do not need to set up an account or get an E-ZPass transponder.
  3. I-Pass: If you frequently use the toll roads in Illinois, you can get an I-Pass transponder, which can also be used on the toll roads in Indiana. The I-Pass transponder is accepted on all toll roads in Illinois, Indiana, and other states participating in the E-ZPass system.

By understanding these additional options, you can choose the best payment method for you and your driving needs.

Conclusion

Paying tolls in Indiana can seem intimidating, but with some knowledge and preparation, it can be a simple process. By understanding the toll road system, setting up an E-ZPass account, and knowing your options for paying tolls, you can quickly pay tolls in Indiana and avoid any issues. Whether you are a frequent user of the toll roads or only planning on using them a few times, it is crucial to understand the process and make sure you are prepared to pay tolls.