Skip to content

Zipcar Seattle Reviews: A Comprehensive Guide to Car Sharing in Seattle

Zipcar is one of the leading car-sharing services in Seattle, providing residents with an easy, convenient and affordable way to access vehicles when needed. The company has a strong reputation in the city, and many Seattleites rely on it for their transportation needs. This blog post will take a closer look at Zipcar Seattle, its services, and what customers are saying about the company.

Zipcar Seattle: What is it and How Does it Work?

Zipcar is a car-sharing service that allows members to reserve vehicles by the hour or day. The company has a fleet of vehicles throughout Seattle, which members can access using their membership card or the Zipcar app. Members only pay for the time they use the car, and the cost includes gas, insurance, and maintenance.

To become a Zipcar member, you must be at least 21 years old and have a valid driver’s license. The company also requires a $25 annual fee, which gives you access to all of its vehicles in Seattle and worldwide. Once a member, you can make a reservation online or through the app and pick up the car at the designated location.

The Pros of Zipcar in Seattle

There are many reasons why Seattle residents choose Zipcar over traditional car rental services. Here are some of the most popular benefits of Zipcar Seattle:

  • Convenience: Zipcar vehicles are located throughout the city, so members can pick up a car at a convenient location. This makes it easier for members to get around Seattle without the hassle of public transportation.
  • Affordability: Zipcar is more affordable than traditional car rental services because members only pay for the time they use the vehicle. There are no long-term commitments or contracts, and the cost includes gas, insurance, and maintenance.
  • Environmentally friendly: Zipcar is a greener alternative to owning a car. By sharing vehicles, members reduce the number of cars on the road, which reduces traffic congestion and helps to protect the environment.
  • Access to various vehicles: Zipcar has a fleet of vehicles in Seattle, including sedans, SUVs, and vans. Members can choose the vehicle that best suits their needs, whether running errands, going on a road trip, or moving furniture.

The Cons of Zipcar Seattle

While Zipcar Seattle has many benefits, there are also some drawbacks. Here are some of the most common complaints from customers:

  • Availability: Zipcar vehicles can be in high demand, especially during peak times, such as weekends and holidays. This means that members may not be able to find a vehicle when they need one, or they may have to travel to another location to pick up a car.
  • Cost: While Zipcar is more affordable than traditional car rental services, it can still be expensive for some members. The cost of a Zipcar reservation can add up quickly, especially if you are using the vehicle for an extended period.
  • Insurance: While Zipcar includes insurance with each reservation, the coverage may not be as comprehensive as what you would get with a traditional car rental. Some members have reported issues with insurance claims and have had to pay out of pocket for damages to the vehicle.
  • Vehicle quality: Zipcar vehicles are used by many members, which can lead to wear and tear. Some members have reported issues with vehicles that were not well-maintained or were in poor condition.

Zipcar Seattle Reviews: What Customers are Saying

To get a better understanding of what customers are saying about

Zipcar Seattle, we have compiled a few reviews from popular review sites such as Yelp, Trustpilot, and Consumer Reports.

Yelp: On Yelp, Zipcar Seattle has an average rating of 4 stars out of 5, with most customers praising the convenience and affordability of the service. Some customers also mentioned the variety of vehicles available and the ease of using the app to make a reservation. However, some customers also mentioned availability and vehicle quality issues, with some reporting dirty or poorly maintained vehicles.

Trustpilot: On Trustpilot, Zipcar Seattle has an average rating of 3.5 stars out of 5, with most customers saying they would recommend the service to others. Customers praised the convenience and flexibility of the service, as well as the affordability and customer support. However, some customers also mentioned availability and vehicle quality issues, with some reporting dirty or poorly maintained vehicles.

Consumer Reports: Consumer Reports has rated Zipcar as one of the top car-sharing services in Seattle, with high marks for customer satisfaction, ease of use, and reliability. The company also received high marks for its insurance coverage, rated as comprehensive and fair.

Conclusion

Zipcar Seattle is a convenient, affordable, and environmentally friendly alternative to traditional car rental services. With a fleet of vehicles throughout the city and easy access through the app or membership card, Zipcar is a popular choice for Seattle residents. However, there are also some drawbacks, such as availability and vehicle quality.