Turo is a peer-to-peer car-sharing platform allowing car owners to rent out their cars to others who need them. With Turo, car owners can earn money by renting out their cars, while renters can access various vehicles at competitive prices. One question often arises when using Turo is when does Turo charge your card? This article will explore everything you need to know about Turo’s billing process and when you can expect to see charges on your card.
Turo’s Billing Process
Turo’s billing process is straightforward and transparent. When you book a car on Turo, you are required to provide a valid credit card to complete the booking. Turo will pre-authorize your credit card for the full rental amount when booking. This pre-authorization is just a hold on your funds, and your card is not charged until the rental period begins.
Once the rental period begins, Turo will charge your card for the full rental amount. The rental period starts when you pick up the car and ends when you return it. If you return the car early, Turo will adjust the rental charges accordingly. Turo also charges a security deposit for each rental, held in case of any damages or violations during the rental period.
Turo’s pricing includes all fees, including the rental, insurance, and additional fees. This means the price you see on the website when you book is the total amount you will be charged. There are no hidden fees or surprises.
When Will Turo Charge Your Card?
Turo will charge your card when the rental period begins. You will not be charged until you pick up the car and start driving it. Turo’s pre-authorization hold on your card will expire if you do not pick up the car within 24 hours of the scheduled pickup time. Contact the car owner to make arrangements if you need to change the pickup time. Failure to do so may result in the booking cancellation, and you may be charged a cancellation fee.
If you extend your rental period, Turo will charge your card for the additional days. You can extend your rental period through the Turo app or by contacting the car owner directly. The car owner must approve any rental extension, and the new rental charges will be reflected in your account.
If you return the car late, Turo will charge your card for any additional rental days. Turo charges an additional fee for late returns, usually equivalent to the daily rental rate. If you return the car more than 30 minutes late, Turo will charge for an additional full day’s rental.
Turo’s Security Deposit
Turo charges a security deposit for each rental in case of any damages or violations during the rental period. The security deposit is usually around $200 to $500, depending on the car’s value. Turo will pre-authorize your credit card for the security deposit amount when booking. The security deposit hold will be released within 80 hours after the end of the rental period, provided there are no damages or violations during the rental period. If there are any damages or violations, Turo will charge your card for the cost of repairs or any fees associated with the violation.
Turo’s Cancellation Policy
Turo has a flexible cancellation policy that allows renters to cancel their bookings for free up to 24 hours before the rental period begins. If you cancel your booking less than 24 hours before the rental period begins, Turo will charge a fee equivalent to 50% of the rental fee. If you do not show up to pick up the car, Turo will charge the total rental fee.
If the car owner cancels the booking, Turo will provide a full refund to the renter. Turo may also offer a coupon or discount on a future rental as compensation for the inconvenience caused by the cancellation.
Turo’s Refund Policy
If you need to cancel your booking, Turo will provide a full refund if you cancel more than 24 hours before the rental period begins. If you cancel less than 24 hours before the rental period begins, Turo will charge a fee equivalent to 50% of the rental fee. If you cancel after the rental period begins, Turo will not provide a refund.
If you have an issue with the car during the rental period, you must contact Turo immediately to report the problem. Turo will investigate the matter and may provide a refund or compensation depending on the severity of the issue.
Turo’s Payment Methods
Turo accepts most major credit cards, including Visa, Mastercard, American Express, and Discover. Turo does not accept prepaid cards or debit cards. You must have a valid credit card to book a car on Turo.
Turo’s fees are charged in the currency of the country where the rental occurs. If you rent a car in a foreign country, your credit card company may charge a foreign transaction fee. You should check with your credit card company to find out if there are any foreign transaction fees associated with your rental.
In conclusion, Turo’s billing process is transparent and straightforward. Turo will charge your card when the rental period begins, including the rental fee, insurance fee, and any additional fees. Turo also charges a security deposit, which is held in case of any damages or violations during the rental period. Turo’s refund policy is flexible, allowing renters to cancel their bookings and receive a full or partial refund, depending on the cancellation timeline.
It is important to note that Turo’s billing process may vary slightly depending on the location and the car owner’s preferences. It is essential to read and understand the terms and conditions of each rental carefully before booking to avoid any surprises or unexpected charges.
If you have any questions or concerns about Turo’s billing process, you can contact Turo’s customer support team, which is available 24/7. With Turo’s easy-to-use platform and transparent billing process, renting a car has never been easier.