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How to Upload Driver’s License to Turo?

Turo is a peer-to-peer car rental platform that allows car owners to rent their vehicles to potential renters. The platform is available in many countries, and it has gained popularity in recent years due to its easy-to-use interface and flexibility. To rent a car on Turo, the renter must verify their identity and upload their driver’s license. In this article, we’ll show you how to upload a driver’s license to Turo and explain everything you need to know about the process.

Why Do You Need to Upload Your Driver’s License to Turo?

Turo requires all renters to upload their driver’s license before renting a car. Turo wants to ensure all renters are licensed and authorized to drive. Additionally, Turo uses your driver’s license information to conduct a motor vehicle record (MVR) check. The MVR check verifies your driving history and ensures a clean driving record.

Uploading Your Driver’s License to Turo

The process of uploading your driver’s license to Turo is straightforward. Here’s how you can do it:

Step 1: Log in to Your Turo Account

The first step is to log in to your Turo account. If you don’t have a Turo account, you can create one by visiting the Turo website or downloading the Turo app.

Step 2: Go to Your Account Settings

Once you’re logged in, go to your account settings. You can access your account settings by clicking on your profile picture in the top right corner of the screen and selecting “Account”.

Step 3: Click on “Verification”

Next, click on the “Verification” tab. This will take you to a page where you can upload your driver’s license and complete other verification steps.

Step 4: Upload Your Driver’s License

You’ll see a section labeled “Driver’s License Verification” on the verification page. Click on “Upload” to upload your driver’s license. You can take a picture of your driver’s license with your smartphone or upload a scanned copy of your license.

Step 5: Wait for Verification

After you upload your driver’s license, Turo will conduct an MVR check to verify your driving history. The verification process typically takes a few hours but can take up to 24 hours.

Tips for Uploading Your Driver’s License to Turo

  • Make sure your driver’s license is valid and not expired.
  • Ensure that the picture of your driver’s license is clear and easy to read.
  • Use a well-lit area when taking a picture of your driver’s license.
  • If your driver’s license is not in English, you may need to provide a translation of the license.

What Happens If Your Driver’s License is Not Verified?

If Turo cannot verify your driver’s license, you won’t be able to rent a car on the platform. In this case, you’ll receive an email from Turo with instructions on resolving the issue.

Here are some common reasons why your driver’s license may not be verified:

  • Your driver’s license is expired.
  • The information on your driver’s license doesn’t match your Turo account information.
  • Your driver’s license is not from the country where Turo operates.

Contact Turo’s customer support team for assistance if you encounter any issues during the verification process.


Uploading your driver’s license to Turo is a straightforward process that ensures you’re authorized to drive and have a clean driving record. To upload your driver’s license, simply login to your Turo account, go to your account settings, click “Verification,” and upload your driver’s license. Remember to

ensure that your driver’s license is valid, the picture is clear, and the information matches your Turo account. If your driver’s license is not verified, you won’t be able to rent a car on the platform, and you’ll receive an email with instructions on how to resolve the issue.

Following the steps outlined in this article, you can easily upload your driver’s license to Turo and start renting a car. Remember, Turo’s verification process is in place to ensure all users’ safety and ensure that only licensed drivers are renting vehicles. If you have questions or concerns about the verification process or renting a car on Turo, don’t hesitate to contact their customer support team for assistance.

Lastly, if you’re planning on using Turo for your car rental needs, it’s essential to read and understand the terms and conditions of the platform. Ensure you’re aware of Turo’s policies on insurance, damage protection, and cancellation fees, among others, to avoid any issues during the rental process. With that said, Turo is an excellent platform for car rentals, and uploading your driver’s license is the first step to a smooth rental experience.