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How to get out of New York Toll Way Violations?

So, you’ve driven through the heart of the Big Apple and suddenly find yourself faced with a dreaded New York Toll Way Violation. What do you do?

How do you address this potentially expensive hiccup? Fortunately, you can follow a few pathways tailored to your situation.

How to Get Out of New York Toll Way Violations?

If you’ve received a New York tollway violation, here’s how you can resolve it:

1. Addressing the Violation Penalty

If you’re holding that violation in hand, feeling the weight of its implications, consider these steps:

Pay the Penalty:

It’s the most straightforward approach. To clear this violation, payment must be made. Accredited collection agencies, notably Linebarger Goggan Blair & Sampson, gather these NY Tolls.

Payment via Mail:

For those who prefer the more traditional method, you can dispatch your payment by mail. The slip you’ve received will include all the details needed.

Once you’ve written out a check to the Thruway Authority, simply mail it, accompanied by your driver’s license, vehicle number, and the slip.

2. Can Toll Violation Fees Be Waived in NY?

It’s a question echoing in the minds of many. If paying the penalty seems out of reach due to financial hardships or identity theft incidents, you might qualify for a waiver:

Request a Waiver:

Gather all supporting documents like pay stubs, bills, or a police report (in the case of identity theft).

Reach out to the E-ZPass NY Customer Service Center to submit your request. If approved, your violation gets waived.

3. How Do I Dispute a Toll Violation Online in NY?

Believe you’ve been wrongly charged? Here are steps to champion your case:

Gather Evidence:

Collect anything that’ll strengthen your case, from vehicle registration to E-ZPass statements and even photos of the toll plaza.

Online Dispute:

The modern way, is to head to the E-ZPass NY website. Detailed instructions guide you through the process. Ensure you do this within 30 days of receiving the toll bill.

Offline Dispute:

Consider penning down your concerns for those a tad more traditional or without stable internet access.

Mail your concerns, accompanied by all evidence, directly to the E-ZPass NY Customer Service Center.

4. Additional Insights

For those who think ahead, a few key points:

E-ZPass from Another State:

Driving with an E-ZPass from another state? Check its compatibility with the New York E-ZPass system on their website.

Rental or Company Cars:

Ensure the respective company has your E-ZPass account details to avoid future mishaps.

Payment Plans:

If paying in full feels heavy on your pocket, reach out to the E-ZPass NY Customer Service Center. They offer flexible payment plans to lighten the burden.

Do You Have to Pay Toll to Leave New York?

Yes, you do!

If left unpaid, the consequences can be substantial. The numbers can add up from added fees like late charges, administrative costs, and even collection agency fees.

Moreover, non-payment can lead to suspending your vehicle registration, preventing any renewals until dues are cleared.

Keeping Tabs on Your E-ZPass Account

One of the simplest ways to avoid toll violations is by regularly monitoring your E-ZPass account. Here’s how:

Regular Balance Checks:

Make it a routine to check your balance. This ensures you’re never caught off-guard with a low balance, which can inadvertently lead to violations.


Consider setting up an auto-recharge function. By doing this, funds are automatically added to your linked account when your E-ZPass balance runs low.

Account Updates:

If you happen to change vehicles or license plates, ensure your E-ZPass account reflects these changes. This prevents mismatched information, which can lead to unwarranted violations.

Online Tools and Platforms to the Rescue!

While traditional methods are still widely in use, technology has brought forth tools that can be of immense help:


This online tool aids in appealing toll violations. Platforms like these offer step-by-step guidance in navigating the sometimes complex world of toll disputes.

E-ZPass Mobile App:

Available for both iOS and Android, this app lets you manage your account on the go. From balance checks to disputing charges, it brings convenience right to your fingertips.

The Power of Being Informed

It’s easy to feel overwhelmed, especially if it’s your first violation. However, being informed is half the battle:

Understand the Routes:

Familiarize yourself with the New York toll routes. Knowing which roads are toll-free can be advantageous if you’re a frequent traveler.

Stay Updated:

Rules and regulations change. It’s vital to stay updated with any modifications in the toll system. The E-ZPass NY website is an excellent resource for this.

Learning from Mistakes

If you’ve had a run-in with a toll violation, it’s essential to see it as a learning opportunity:

Keep All Correspondence:

Store all mails, receipts, and notices related to your toll payments and violations. These can come in handy for future references.

Seek Feedback:

If you’ve disputed a violation and were unsuccessful, don’t hesitate to ask for feedback. Understanding where you went wrong can prevent future violations.

Final Thoughts

Navigating the vast expanse of New York’s roads and tolls can be daunting.

But armed with the right information, tools, and a proactive approach, you can ensure a smooth journey, free from the worries of toll violations.

Whether you’re a resident or just passing through, remember that every challenge on the road is surmountable with the right knowledge. Happy driving!