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How Does Turo Lockbox Work?

As the sharing economy expands, so does the popularity of peer-to-peer car rentals. Turo, one of the leading car-sharing services, has introduced a convenient way to rent out your vehicle without meeting with renters in person. This feature is called the Turo Lockbox, and in this blog post, we will explore how it works and its benefits.

What is Turo Lockbox?

The Turo Lockbox is a secure key exchange method that allows renters to access the keys to the vehicle without meeting the owner in person. With this feature, Turo renters can pick up and drop off the car at their convenience, making the car-sharing process more flexible and hassle-free.

How does the Turo Lockbox work?

Once a Turo car owner has enabled the Turo Lockbox feature, they can install the lockbox on their car. The lockbox is a small, sturdy box that can be attached to the vehicle’s window, door handle, or any other secure location. The owner can choose a location that is easy for the renter to find but still offers privacy and protection.

The lockbox has a combination lock that the owner can set. The combination can be shared with the renter once the booking is confirmed. The renter can access the lockbox by entering the combination and retrieving the key. The lockbox also has a slot to return the key when the rental ends.

Benefits of Turo Lockbox

The Turo Lockbox offers several benefits to both car owners and renters:

Convenience With the Turo Lockbox, renters can pick up and drop off the vehicle at their convenience. This eliminates the need for owners to coordinate schedules with renters, making the car-sharing process more flexible and efficient.

Security The Turo Lockbox provides an added layer of security for both owners and renters. The lockbox keeps the key secure and out of sight, reducing the risk of theft or damage to the vehicle. Owners can also monitor the pickup and drop-off times through the Turo app, ensuring the vehicle is returned on time.

Flexibility The Turo Lockbox enables car owners to rent out their vehicles even if they cannot meet with renters in person. This allows owners to make extra income on their vehicles without adjusting their schedules.

How to enable Turo Lockbox?

Enabling the Turo Lockbox feature is easy. Here are the steps:

Step 1: Log in to your Turo account

Step 2: Select the vehicle you want to add the lockbox to

Step 3: Click on “Manage listing”

Step 4: Scroll down to “Pickup and return” and select “Self check-in with lockbox”

Step 5: Follow the prompts to set up the lockbox and choose a location

Tips for using Turo Lockbox

If you are planning to use the Turo Lockbox, here are some tips to ensure a smooth and secure rental experience:

Choose a secure location: When selecting a location for the lockbox, choose a spot that is safe and secure. Avoid busy areas or locations that are prone to theft or vandalism.

Set clear instructions: Provide clear instructions on how to access the lockbox and retrieve the key. This will prevent any confusion or delays during the pickup process.

Monitor pickup and drop-off times: Use the Turo app to monitor the pickup and drop-off times. This will help you ensure the rental is returned on time and avoid late fees or penalties.


The Turo Lockbox is a convenient and secure way to rent out your vehicle on Turo. With this feature, car owners can earn extra income without meeting with renters in person, while renters enjoy the flexibility of picking up and dropping off the vehicle at their convenience. Following the tips outlined in this blog post, owners and renters can have a smooth and hassle-free rental experience with the Turo Lockbox feature.

Overall, the Turo Lockbox is an innovative solution to the traditional car-sharing model, making it easier for car owners to share their vehicles and for renters to access them. The security, convenience, and flexibility this feature offers to make it a valuable addition to the Turo platform, benefiting both owners and renters alike.