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E-ZPass NY Customer Service Number Details

An E-ZPass is a convenient electronic toll collection method in areas throughout New York. It is also prevalent in other states due to its hassle-free operations for motorists all over America. 

Millions of motorists are already availing themselves of the numerous benefits of an E-ZPass for simpler toll payments. The main advantage is fewer roadblocks and waiting times in long toll booth lines. 

You can contact the E-ZPass NY customer service number to ensure your E-ZPass’s maximum utility. Customer services can help you locate all the areas where your E-ZPass will be accepted in the State of New York. 

E-ZPass NY Customer Service number


The sign-up procedure for an E-ZPass is simple and digitally accessible. You can apply for an EZ Pass online, locate your nearest E-ZPass retailer, or download the application. If you have trouble with the application process, customer services will gladly help.

EZ Pass NY Customer Service number

The numerous benefits of a ready-made E-ZPass include cost-effective traveling across the country. Since E-ZPasses are accepted in 18 states, you save time, money, and effort no matter where you go.

This new payment system is also available along the 570-mile Thruway and other cash-free tolling stations. Those with E-ZPasses can avail of a 5 percent discount on Thruway toll stations. Additionally, multiple discount plans for E-Zpasses exist for your particular requirements. 

In addition to Thruways and toll booths, E-ZPasses are a convenient parking payment system. However, for these additional services, you need to sign-up for E-ZPass Plus. With E-ZPass Plus, you can quickly and efficiently pay for parking and similar facilities with a click.

Consult a customer service representative to learn more about discounts and E-ZPass Plus. They can give you a detailed breakdown of every discount plan option to find one right for you. 

Using an E-ZPass is far from difficult. The toll booths with purple and white E-ZPass logo signs will accept your E-ZPass for payment.

These signs will guide you on how to go ahead with the process. Keep in mind that every toll facility might have some difference in functioning.

Call the E-ZPass customer service number for clarifications if you have any queries regarding toll booth’ operations. 

In the state of New York, all open lanes accept E-ZPass payments. Before proceeding, you should locate the ‘E-ZPass Only’ sign in non-stop lanes.

Make sure that your E-ZPass tag is visible on your vehicle. As you pass through, the machine will read, and the adequate amount will be deducted.

If your E-ZPass is not installed correctly, the machines cannot read it. This can lead to a fee of up to $25. 


You can contact the E-ZPass customer service for various questions and issues. In case you lose your EZ Pass, go ahead and give the helpline a call.

They will let you know the required steps in such a case. You can follow a similar procedure in case the pass is stolen and needs to be discontinued. 

Other issues may include faulty or late payments of your E-ZPass dues. If you have been charged an inaccurate account, register the complaint with customer services.

Furthermore, contact them in case you want to register other vehicles on your E-ZPass. 

The online portal is available for all issues; however, customer service is a quick way to get direct advice. The EZ Pass NY Customer Service will be happy to help if you require assistance.