EZ Pass Locations for customer service centers

EZ Pass is an efficient and novel form of electronic toll collection. It has been installed in 18 states all over America for the ease of motorists. This electronic toll payment system is meant for your convenience. However, in case of complications, you can contact customer services.

Customer service centers are located in multiple areas in States where EZ Passes are accessible. Thanks to their increasingly common use, EZ Passes are becoming more and more available throughout the nation. To know more about their benefits, you can drop by at one of the many EZ Pass locations for customer service centers. 

The prevalence of EZ Passes has helped millions of motorists lower the time they waste waiting in lines. It has also lessened the number of roadblocks and overall traffic. However, ensure you know all the regions where you can use your EZ Pass in advance. For this, you can check out an online map or ask for advice at an EZ Pass customer service center.

Keep in mind that customer service centers can only be visited during working hours. These will differ according to the location and State of residence. 

EZ Pass Locations

EZ Pass Locations for customer service centers

EZ Passes are easy to acquire. You can apply for one digitally, download the application, or visit an EZ Pass retailer. The sign-up process is also possible online. In case online applications are unmanageable, you can go to your nearest customer service center. They can help fill out the form without any hassles right in front of you. 



Service Center




Kent County - Dover 22-24 West Loockerman Street Dover, DE 19904

Monday - Friday 7 am - 7 pm Saturday 8 am - 2 pm Sunday - Closed



762 South Goldenrod Road Orlando, FL 32822

Monday through Friday 8 AM – 6 PM Saturday 9 AM – 1 PM



2700 Ogden Avenue in Downers Grove, IL

weekdays 6 a.m. to 10 p.m. and weekends 8 a.m. to 5 p.m



3200 Cassopolis Street Elkhart, IN 46514

Monday – Friday 9am-5pm



400 East Main St., Ste. 102 Louisville, KY 40202

8 a.m. – 6 p.m., Monday – Friday



2360 Congress St, Portland, ME 04102

Monday through Friday, 8:00 AM to 5:00 PM




Monday – Friday: 7am – 6pm



27 Midstate Drive, Auburn, MA 01501

Open M-F 7am-7pm, Sat. 9am-1pm


New Hampshire


Monday through Friday- 10:00AM to 6:00PM


New Jersey

1. Newark E-ZPass Customer Service Center 375 McCarter Highway (Route 21) Newark, NJ 07114 2. Camden E-ZPass Customer Service Center 420 North 6th Street Camden, NJ 08102 3. DRBA E-ZPass Customer Service Center Delaware Memorial Bridge Plaza I-295 and New Castle Avenue New Castle, DE 19720

Hours: 1. Monday to Friday: 7:00am - 6:00pm 2. Monday to Friday: 8:00am - 6:00pm 3. Monday, Tuesday, Wednesday, Friday: 11:00am – 3:00pm Thursday: 2:00pm – 6:00pm


New York

1. 1150 South Ave Ste 303, Staten Island, NY 10314 2. 730 Mclean Ave, Yonkers, NY 10704 3. E-ZPass NY, 19-02 Whitestone Expy #101, Queens, NY 11357

1. Monday-Friday: 7am-7pm Saturday: 8am-12pm 2. Monday-Friday: 9am-7pm Saturday: 8am-12pm 3. Monday-Friday: 9am-7pm Saturday: 8am-12pm


North Carolina

1. 200 Sorrell Grove Church Road Suite A Morrisville, NC 27560 2. 3034 Winston Ave. Monroe, NC 28110 3. 8015 W. W.T. Harris Blvd. Charlotte, NC 28216

Monday-Friday, 9 a.m. to 5 p.m. Saturday, 9 a.m. to 2 p.m.



682 Prospect Street Berea, Ohio 44017-2799

8:30 a.m. - 5:00 p.m. Monday through Friday



300 East Park Drive Harrisburg, PA 17111

Monday through Friday 8:00 AM to 7:00 PM.


Rhode Island

1 East Shore Road Jamestown, RI 02835

8:00 am – 6:00 pm Monday through Friday 8:00 am – 2:00 pm on Saturday



https://www.ezpassva.com/StaticPages/Contact.aspx ( 10 Locations)

Monday-Friday 8 a.m. - 5 p.m. Saturday: 8 a.m - 12 p.m.


West Virginia

WV Parkways Authority PO Box 1469 Charleston, WV 25325-1469


Once you have your EZ Pass up and running, you will save on time and money while traveling. EZ Passes not only speed up your time on the road, but discounted packages also help lower toll fees. You can locate them at many Thruways or cashless toll booths in 18 States. 

EZ Pass grants you a 5 percent discount on Thruway tolling facilities, as well as other additional subsidies. Many different discount plans can be availed depending on your requirements. At a customer service center, you can discuss these plans in detail and start getting the benefits. 

In addition to discounts, you can also make an EZ Pass Plus account. This is a new way to pay for parking and such services electronically. For an easy sign-up with the right plan, visit a customer service center and let them know your particulars. Discounts and options may vary from State to State. Your customer service center will let you know the available choices for that location. 

EZ Pass can be used at any tolling booth with the EZ Pass logo sign. To know the operation guidelines, visit a customer service center for a thorough explanation. E-Z Pass stations in each State will have slightly different modes of functioning. 

Also, ensure that the machine can read your EZ Pass tag. In case of installation issues, customer services can help you in-person at their designated center. If the installation is faulty, you are likely to be fined. 


At an EZ Pass location for customer services, you can clarify all your doubts face to face. Go ahead and resolve any issues with late accounts and payments, or inaccurate fees. Moreover, if your E-Z Pass isn’t working correctly, has been lost or stolen, customer services can help. They can register a complaint without delay and even assist with cases of suspension or new registrations. 

At an EZ Pass customer service center, the process is sure to be expedited. You will quickly receive an answer to your queries without the difficulty of online or on-call confusion.