As a car rental company, Enterprise is known for its customer-friendly policies and reliable services. One question often arises is whether Enterprise has a key drop box for after-hours returns. In this article, we’ll answer this question and provide you with all the information you need to know about Enterprise’s key drop box policy.
What is a Key Drop Box?
A key drop box is a secure container where customers can leave the keys to their rental car after-hours. Rental companies use key drop boxes to provide flexibility to customers who need to return their car outside of regular business hours. Key drop boxes are typically located near the rental office or in the parking lot.
Why Do Car Rental Companies Use Key Drop Boxes?
Car rental companies use key drop boxes for several reasons. Firstly, it allows customers to return their rental car outside of regular business hours, providing more flexibility to customers. Secondly, it helps rental companies manage their fleet by allowing them to receive returns even when the office is closed. Lastly, it reduces the need for rental companies to have staff on hand to receive returns after-hours, reducing labor costs.
Enterprise’s Key Drop Box Policy
Yes, Enterprise has a key drop box available for customers who need to return their rental car outside of regular business hours. The key drop box is located in the Enterprise office or in the parking lot, depending on the location. When you rent a car from Enterprise, the staff will provide you with instructions on how to use the key drop box if you need to return the car after-hours.
How to Use Enterprise’s Key Drop Box
Using Enterprise’s key drop box is easy. When you return your rental car after-hours, park the car in a designated parking spot and lock the car. Then, drop the keys in the key drop box, making sure they fall all the way to the bottom. Finally, make a note of the time and date you returned the car and leave the location.
Things to Keep in Mind When Using Enterprise’s Key Drop Box
There are a few things you should keep in mind when using Enterprise’s key drop box. Firstly, make sure you park the car in a designated parking spot, as instructed by Enterprise. Secondly, ensure that you’ve removed all personal belongings from the car before dropping the keys in the box. Finally, make sure that the keys have fallen all the way to the bottom of the box to ensure that they’re secure.
Advantages and Disadvantages of Using a Key Drop Box
Using a key drop box has several advantages, including the ability to return your rental car outside of regular business hours and increased flexibility. However, there are also some disadvantages to using a key drop box. For example, there’s a risk that the keys could be lost or stolen if the box isn’t secure. Additionally, there’s no way to verify the condition of the car or to get a receipt when using a key drop box
Alternatives to Using a Key Drop Box
If you’re not comfortable using a key drop box, there are some alternatives available. Firstly, you could return the car during regular business hours when the Enterprise office is open. This ensures that you can hand over the keys to a staff member and receive a receipt, verifying that the car was returned in good condition.
Another alternative is to use Enterprise’s “Pick Up and Drop Off” service. This service allows customers to have their rental car picked up and dropped off at a location of their choice, outside of regular business hours. However, this service may come with an additional fee.
In conclusion, Enterprise does have a key drop box available for customers who need to return their rental car outside of regular business hours. Using the key drop box is easy and convenient, but there are some things to keep in mind to ensure that the return process is smooth and secure. If you’re not comfortable using the key drop box, there are alternatives available, such as returning the car during regular business hours or using Enterprise’s “Pick Up and Drop Off” service.