If you’re renting a car from Enterprise, you may wonder whether the rental company provides a Dropbox for returning the keys outside business hours. It’s a common question, and the answer varies depending on your location and rental service type. In this article, we’ll explore the answer to this question and provide helpful information for those needing to return their rental car outside regular business hours.
How Rental Car Returns Work
When you rent a car from Enterprise, you’ll receive a rental agreement that outlines the terms and conditions of the rental, including the time and date you’re expected to return the vehicle. Most Enterprise locations have specific hours of operation, and you’ll need to return the car during those hours to avoid any additional fees.
If you’re unable to return the car during business hours, you’ll need to make arrangements with the rental location ahead of time. In some cases, you may be able to extend your rental agreement to include additional days. If you’re unable to make arrangements, you’ll need to return the car during regular business hours to avoid any late fees.
Does Enterprise Have Key Dropboxes?
Enterprise Rent-A-Car has a large network of rental locations, and whether a particular location offers key dropboxes can vary. In general, the company does provide key dropboxes at select locations to make it easier for customers to return their rental cars outside of business hours.
Locations That Offer Key Dropboxes
The availability of key dropboxes varies by location, but most major airports and larger city locations offer this service. If you’re unsure whether a particular location has a key dropbox, you can contact Enterprise customer service or check the location’s website for more information.
Tips for Returning Your Rental Car
If you need to return your rental car outside of regular business hours, there are a few things you should keep in mind to make the process as smooth as possible:
- Make sure you know where to return the car. Some Enterprise locations have designated areas for after-hours returns, so be sure to ask about this ahead of time.
- Take photos of the car before returning it. This can help you avoid any disputes about damage to the vehicle.
- Follow the instructions for returning the keys. If there’s a key dropbox, make sure you know where it’s located and how to use it.
- Double-check that you’ve removed all personal items from the car.
What Happens If You Can’t Return the Car During Business Hours?
If you’re unable to return the car during regular business hours and haven’t made arrangements with the rental location, you may be subject to additional fees. The amount of the fees varies depending on the location and the length of time you keep the car.
If you cannot return the car during business hours, you should contact the rental location as soon as possible to make arrangements. In some cases, you may be able to extend your rental agreement or make other arrangements to avoid additional fees.
How to Find Enterprise Locations Near You
If you’re looking to rent a car from Enterprise or need to return a rental car, you can use the company’s website to find locations near you. Simply enter your location or airport code, and you’ll be presented with a list of nearby rental locations.
You can also use the Enterprise mobile app to search for rental locations, make reservations, and manage your rental agreement.
Returning a rental car outside of regular business hours can be a challenge, but Enterprise Rent-A-Car offers key dropboxes at select locations to make the process more convenient. If you need to return your rental car outside of business hours, be sure to check whether the location has a key dropbox and follow the instructions for returning the keys.
Does Enterprise have a mobile app for rental cars?
Yes, Enterprise has a mobile app that allows you to search for rental locations, make reservations, and manage your rental agreement.
Can someone else pick up my Enterprise rental car?
In general, only the person listed on the rental agreement is authorized to pick up the rental car. However, you can add additional drivers to your rental agreement for an additional fee.
What is Enterprise’s cancellation policy?
Enterprise allows you to cancel your rental reservation up to 24 hours before the scheduled pick-up time. If you cancel within 24 hours of the pick-up time, you may be charged a fee.
What happens if I return my rental car late?
If you return your rental car late without making arrangements with the rental location, you may be subject to additional fees.
Does Enterprise offer a one-way rental option?
Yes, Enterprise offers one-way rentals between select locations for an additional fee. Contact your local Enterprise location or check the company’s website for more information.